CUSTOMERS

At Basis Technology, we’re proud to be the linguistics vendor of choice for industry-leading technology companies and government organizations in a wide range of markets including business intelligence, data mining,
e-Discovery, financial compliance, and defense and intelligence agencies. We’re also proud to be known for providing superior technology, expertise in computational linguistics, and unparalleled customer support. But don’t just take our word for it. See what our customers have to say.

Fast Search and Transfer from Microsoft provides real time search and filter technology. By incorporating Basis Technology's Rosette Base Linguistics for Chinese, Japanese and Korean, Fast is taking full advantage of the upcoming Asian market for search and retrieval. This technology has allowed Fast to offer the most accurate Asian language text handling available.

"Incorporating Basis Technology's Base Linguistic modules enables us to take full advantage of this market opportunity by offering the most advanced linguistic capabilities to our growing list of customers across Asia," said John M. Lervik, Founder of FAST.

Google is the world's largest search engine provider. The company's technology allows users to access an index of web pages comprised of 3 billion URLs. Google also allows users to search for content in 35 non-English languages.

Google relies on Basis Technology's Rosette Language Analyzers for Chinese, Japanese and Korean in order to power searches for Internet users in Asia. This technology has enabled Google to provide the most advanced linguistic capabilities in its search engine.

"Google selected Basis Technology to provide the Asian linguistic technology needed to create the ultimate Chinese, Japanese and Korean search engine," said Urs Holzle, Google Fellow and Vice President. "This marks a key milestone in establishing Google as the preferred search engine for Internet users worldwide."

With the help of Basis Technology's Chinese Script Converter, Google is also bridging the gap between Simplified and Traditional Chinese languages. This technology accurately converts between the two written forms of the language in real time.

"Google integrated Basis Technology's linguistics software to enhance Google's pan-Chinese search engine," said Susan Wojcicki, Google's director of product management. "Chinese search is important to Google's global audience and our goal is to help these users find the information they're looking for quickly and easily."

NCB Capital is the largest capital holdings bank in the Arab world. Basis Technology's Rosette Name Translator was integrated into NCB Capital’s financial compliance process for matching Arabic names against the Watch Lists published in English. This enabled NCB Capital to automatically translate names from Arabic into English with high accuracy to reduce the number of false positives when matching against watch lists.

“We’re really impressed with the Rosette Name Translator’s capabilities and how it has improved our OFAC name checking process,” said Peter Wilkinson, VP of Application Development at NCB Capital. “It translated 330,000 Arabic names into Roman script very quickly, consistently, and accurately.”

The Rosette Name Translator is a fully-automatic translation engine for names of people, places, and organizations. It offered NCB Capital a practical and cost-effective way to comply with regulatory standards for the millions of names in their customer databases.

IPRO Tech designs scalable, easy-to-manage software for litigation support. They integrated the Rosette Linguistics Platform (RLP) into their e-discovery and document review product lines including e-Capture, e-Review, and IPRO Eclipse.

IPRO utilizes RLP for language identification, Unicode enablement, and text analysis of Chinese, Japanese, Korean, Arabic, and Persian. This powerful combination enables IPRO Eclipse to search and review thousands of documents across multiple languages.

“Multilingual legal discovery is increasingly becoming a major concern to the industry,” said Jim King, CEO of IPRO. “We partnered with Basis Technology to ensure that all documents demanded in litigation will be identified and analyzed by empowering our applications with the best linguistics-based solutions. This combination lowers the risk of missing critical evidence hiding in documents containing different languages.”

EMC’s Documentum Content Sever OEM Edition is an open, extensible information infrastructure platform for managing information within the applications one develops, distributes, or hosts. EMC adopted Apache Lucene for managing search and indexing within its content server. Lucene is a high performance open source search toolkit which has been a popular search solution with over 3,000 installations including IBM, CNET, and Wikipedia.

In addition to adding search and indexing capability using Lucene, EMC also needed to be able to search across all languages. To enable this capability they integrated Rosette for Lucene by Basis Technology, a module that connects to Lucene out of the box. Rosette for Lucene provides robust and accurate multilingual search which is the same technology used by industry-leading search engines like Google, Yahoo, Bing, FAST, and Endeca. This combination is an indispensable and low-cost search solution for enterprises of any size.

Convera's RetrievalWare solutions allow users to search across more than 200 forms of text, video, image and audio information, in more than 45 languages.

Convera is enhancing its current offering by incorporating Basis Technology's line of Rosette® Language Analyzers, including the Rosette Arabic Language Analyzer (ARLA), into its RetrievalWare knowledge discovery platform. The combination of the two technologies enables highly accurate search results among documents, even those written in the complex Arabic language. Designed to meet the needs of Convera's government customers, the integration provides a robust solution for searching and categorizing mission-critical information in a variety of languages.

"We built our Chinese, Japanese, Korean and Arabic Language Processors using Basis Technology’s Rosette Linguistics Platform because it was the best fit for the linguistic needs of our government and commercial customers. These solutions move us a step forward in our effort to provide our customers with language capabilities in Convera's enterprise and web search and categorization,” said Kerim Tumay, VP of Product Management at Convera. "Our relationship with Basis Technology will allow us to continue to meet the strong demand among our customers for multi-language search technology."

Microsoft Dynamics AX 4.0 (formerly Microsoft® Business Solutions–Axapta) is a business management solution designed for midsize to large organizations. When Microsoft Dynamics AX wanted to support its global customers, they came to Basis Technology for an internationalization solution.

Microsoft Dynamics collaborated with Basis Technology to simultaneously support a wide variety of European and Asian languages, including German, Russian, Czech, and Simplified Chinese to support user interfaces in a wide variety of languages. Basis Technology implemented and Unicode enabled Microsoft Dynamics AX to handle multiple character sets in a single environment. The project included completely reengineering the software for Unicode and implementing the GB18030 character set required by China. In addition, Basis wrote a database upgrade tool which reads a Microsoft Dynamics AX 3.0 database and converts all the non-Unicode data to Unicode to work with Microsoft Dynamics AX 4.0.

"Supporting our global customers and helping to provide them with global business opportunities were important tasks for us to undertake,” said Hans Skovgaard, director of development for Microsoft Dynamics AX at Microsoft. “Basis Technology’s globalization solutions provided our team the support and expertise we needed to enhance the multilingual capabilities of Microsoft Dynamics AX."

Endeca offers advanced search and Guided NavigationSM information delivery solutions for companies who need to integrate, discover, and navigate enterprise data to solve the business problems associated with information overload.

Endeca is incorporating Basis Technology's Rosette Language Analyzers into their software for commerce and enterprise search, Endeca InFront and Endeca ProFind. Each analyzer incorporates an in-depth knowledge base of the nuances of each specific language, enabling Endeca's applications to deliver reliable, accurate search results in any language.

"Basis Technology is known for its outstanding linguistics technologies that suit both the commercial and government markets," said Mark Watkins, vice president of development for Endeca. "The quality of their products and their deep bench of expertise is a match with the team, open technology platform, and products we have built here at Endeca. We look forward to a long prosperous relationship with Basis."

InQuira 6, a search and navigation application, allows global customers to collect valuable information regarding current Web visitors. Based on natural search queries, this technology allows businesses to receive insight into why customers and prospects are visiting the site, what they are trying to achieve and how successful they were at achieving those goals.

As InQuira continues to expand its multinational customer base, it has teamed with Basis Technology to integrate its Rosette Language Analyzers into the InQuira 6.5 platform. Basis Technology's Rosette Language Analyzers offer high performance text analysis that enables reliable, accurate search results. InQuira customers will be able to more easily obtain answers to questions as well as find products and services in the language of their choice.

"Most of our companies are Global 1000 companies with a key international presence and would like to expand the InQuira solution to their customers and employees across the globe in a variety of languages," said Willie Kim, Vice President of Product Management at InQuira. "We chose Basis Technology because of their reputation of providing the industry's best linguistic analysis tools for powering information retrieval."

BrightPlanet Corporation is the leader in deep document content and the development of innovative ways to efficiently search, monitor and manage all Internet and internal documents. By integrating Basis Technology’s Rosette Linguistics Platform into their Deep Query Manager™ (DQM), a deep navigational search engine, they were able to assist the Intelligence Community in conducting multilingual searches and document harvests. It also enabled them to market their information automation technology to more segments of the commercial and government marketplaces.

Duncan Witte, President and COO of BrightPlanet, said, "Basis Technology’s linguistic software was the perfect fit for our Deep Query Manager. Its ability to quickly pinpoint key data within large repositories of foreign language documents and databases was a perfect match for the needs of our U.S. Government and commercial clients."

The company’s solutions are based on a belief that value is not limited to merely finding documents of interest, but is maximized from collaboration and sharing, analysis, and management of the huge asset that documents represent in large enterprises today. BrightPlanet offers unique, patented technologies for discovery, harvest, management, aggregation, qualification and classification of document information.

Software AG offers solutions focusing on XML-based integration and enterprise content management systems. Their signature Tamino XML server is a database that allows for storage of XML documents natively, without being transformed to other formats.

In order to offer their customers full-text search capabilities for Asian languages, Software AG integrated Basis Technology's Rosette Language Analyzers for Chinese, Japanese and Korean into their Tamino XML server. Because Basis Technology's Rosette Language Analyzers rely on comprehensive dictionaries and linguistic algorithms, they are ideal for applications that require searching and analysis of large volumes of text.

"We have seen increasing demand for Tamino across Asia, and our partnership with Basis Technology enables us to deliver solutions that meet the specific needs of those demanding locales. We anticipate an even greater penetration into Asian markets with this new offering," said Dr. Peter Mossack, CTO and VP of Research and Development, Software AG.

Basis Technology reviews HP’s International Print Solution. Hewlett-Packard introduced technology to help companies overcome a key barrier to global operations — how to print documents correctly everywhere despite differences in language and script. Read our review.

Download Whitepaper: Written by: Benson Margulies, CTO, Basis Technology

Below is a partial list of our customers.

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